Kiosk Services

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PROFESSIONAL KIOSK INSTALLATION, REPAIR AND MAINTENANCE

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Considering Kiosks? | International Support | Kiosk Delivery, Set-Up and Installation | Kiosk Maintenance Programs | 24/7 Emergency Kiosk Repair | Services for Kiosk Manufacturers and Resellers

 

SA Kiosk ServicesSA provides nationwide technical resources to perform kiosk installation, support, maintenance and repair services for all types of kiosks, including LED kiosks, retail devices, outdoor advertising, and tradeshow applications. We also provide value-added cost-saving services for end user replaceable devices managed through a centralized depot express exchange and repair program. Experienced program and project management resources are included with every engagement. Our real-time support tracking gives you complete transparency into our service technicians’ location and progress for immediate and ongoing updates on your kiosk request.

Download a .PDF of the presentation on SA’s Kiosk Capabilities:

Kiosk Capabilities_WebDownload

CONSIDERING KIOSKS?

Thinking about using kiosks to support your current objectives or future goals? Wondering if kiosks are right for you? Whether you are looking at kiosks as a cost-saving measure or to grow revenue, it’s important to consider the following to get the most return from your investment:

  • How will you integrate kiosks into your existing in-store infrastructure?
  • Who will respond to kiosk servicing issues?
  • What skill sets do in-house or on-site employees have for servicing kiosks? How much time do you want them to spend dealing with maintenance issues?
  • How will you roll out a multi-site or after-hours installation? Are you planning a temporary or moving installation, such as at a tradeshow?
  • What are the support requirements of the printer, and how will you replace consumables like paper?
  • How will you secure your kiosk’s network connection and maintain the proper malware protection to avoid POS breaches?

SA IT SERVICES’ INTERNATIONAL KIOSK SUPPORT

KioskLogisticsWe provide all-level service for all your kiosk needs, from delivery from the factory to the service area. We will install, service, manage and repair any kiosk anywhere in the US, Canada, Mexico, the UK or Ireland. Our trained professional service team of over 300 employees provides the level of support that you need to ensure an ROI on your kiosk investment.

KIOSK DELIVERY, SET-UP, AND INSTALLATION

SA IT Services provides complete kiosk installation services that include kiosk preparation, field deployment, and 24/7 availability for after-hours installations in retail or other high-visibility locations, and quick turnaround on temporary installations at tradeshows and other events.

MAINTENANCE PROGRAMS

SA IT Services provides service plans tailored to your specific needs. We will work your your teams to design a service plan that will meet all your kiosk service and maintenance needs. Options include scheduled on-site maintenance, consumables replacement and on-demand break/fix services.

24/7 EMERGENCY KIOSK REPAIR

We can provide your company with 24-hour repair services anywhere in the United States, Canada, Mexico, the UK and Ireland to minimize device downtime and service interruption.

BENEFITS FOR KIOSK MANUFACTURERS AND RESELLERS

Our kiosk installation, service, maintenance and emergency repair programs can enhance your service capabilities and extend your customer service reach and responsiveness. By offering the multi-national, 24/7 presence of our service team to your customers and resellers, you can offer them a competitive advantage and quicker ROI on their device. You can also speed device updates with our scheduled IMAC programs, for increased refresh rates among your established customer base.