Providing a single source of truth
Too often, assets get tracked in a ton of different places, by a ton of different people. No single person owns things, and no single tool collects and centralizes the information. Naturally, chaos and inaccuracy follow. It’s difficult to make informed decisions. There are even companies where people are being employed just to keep track of IT assets. Systems should do this work. Without having to relegate time and brain matter to tracking artifacts, monitoring usage, and understanding dependencies, IT employees can focus more on what matters most to the organization. Asset management brings order, and offers a single source of truth for IT teams, management, and ultimately, entire organizations.
Improving utilization and eliminating waste
Asset management keeps information updated, so teams eliminate waste and improve utilization. It saves money by helping avoid unnecessary purchases and cutting licensing and support costs. Increased control also enforces compliance with security and legal policies and reduces risks. The positive implications on costs and productivity benefit the entire organization.
Enabling productivity without compromising reliability
With digital transformation changing the way organizations operate, modern asset management goes far beyond tracking laptops and mice. Teams are embracing DevOps and SRE principles, and need asset management processes and tools in order to efficiently deliver new functionality and services quickly without compromising on reliability. In the report Prepare Your IT Asset Management for 2020, Gartner notes that given the increased reliance on platform and infrastructure services, effective asset management can enable organizations to manage their consumption of “on-demand services.” With increased control, visibility, and assigned responsibility, teams can reduce excess consumption including overprovisioning, and idle instances, avoiding unnecessary costs.
Supporting ITSM practices and enabling teams across organizations
IT asset management is critical to supporting ITIL processes, including change, incident, and problem management. The IT team enables the entire organization to get more innovative and deliver value more quickly. With the right data at their fingertips, teams can move with speed and predict the impact of changes before they happen. By democratizing access to insights, the organization gains a competitive edge, delivering value more quickly. Any organization trying to keep up with the pace of modern innovation needs to get strategic about controlling, tracking, and mastering IT data.