Having your infrastructure up and running is not optional in today’s business world. It is the difference between making money and losing money. At SA we get that.
We’re been providing, printer, laptop, desktop hardware, and software support services to clients ranging from local small businesses to Fortune 500 companies for over ten years. We can provide anything from “eyes and hands”, remediation, refresh, image restoration, and post-refresh support. Our technicians are A+ certified, as well as certified to provide repair on HP, Lenovo, Dell, and Apple devices. Moreover, our bench strength is deep; their average tenure is 14 years.
Whether you need to have a technician onsite within a certain window, or require uptime to be at a particular threshold, or even need to manage multiple KPIs, we design our services to meet your needs.
Every one of our customers is assigned a Program Manager. You are always just one phone call away from someone who can go over any challenges, explore opportunities, or discuss any other topics on your mind. Operations staff are all located at our Atlanta headquarters for easy communication, and access to senior management, where necessary.