Are you putting off a technology refresh due to other priorities within your IT department? Do you have a lack of staff time to manage a larger-scale project like a technology refresh? Ideally, you should aim to update your technology every three to five years to keep business operations continue running smoothly. A technology solution provider can greatly simplify this process by managing the acquisition, deployment, and implementation of technology upgrades for you.
SA IT Services provides nationwide computer support and specializes in outsourced technology refresh services that are faster; create more reliability; and support business productivity. SA has a proven track record in delivering a full range of IT upgrade and rollout solutions across the entire country. Whatever your requirements, we’ll take the hassle out of updating your technology and ensure quick, efficient turnaround times with minimal downtime.
OUR SERVICES INCLUDE:
- SA Depot Express
We configure, customize, and image devices at one of our depot locations and ship to the end user. Our Implementation Services team then performs data transfers, remediation, and asset tracking. During deployment, we aim to minimize disruption to the user and maximize productivity.
- Managed Implementation/Deployment Services
A suite of services for large enterprise projects, including assessments, scheduling, ordering, imaging, PMO, dispatching, application remediation, deployment, post-deployment support, asset disposition, data cleansing, and asset tracking/reporting services.
- User-Assisted Testing/Training
Complimentary service for both pre/post migration services.
- Rapid On Site Support (ROSS)
Post-deployment service for triage/resolution.
- Site Surveys
On-site survey and reporting of all equipment on site including make, model, serial number, location, assigned user, location/cube, quantity, etc.
- Systems imaging
Pre-imaging of hardware utilizing either Gold or custom image. Services performed both on-site as well as via Depot Express. Services Vendor for Microsoft for large “zero touch” and “lite touch” imaging processes and complex USMT configurations.
- Asset Inventory/Tagging
Location, tagging, and reporting of customer-defined assets.
- Value Stream Mapping & Process Development
Creation and/or enhancement of associated service processes by Certified Six Sigma professionals.
- Call Center Services
dedicated call center for logistics, supply chain, remote assistance, and secondary/elevated support of implementation and deployment activities.
- Architectural Design Services
SA Architectural Design Services include detailed project plans, comprehensive picture of topology and capacity patterns, end-to-end IP modeling and design, multi-vendor integration design/mapping, equipment layout and Layer 1 connections, naming convention and configuration detail, Layer 2/3 detailed design, and full documentation of enterprise connections.