Here’s what they asked of us.
Update the existing laptop fleet for the entire public school district
With 5,786 teachers and 4,227 staff; there had been a lag in capturing the growth of the school system and there was no plan in place to capture the growth in a cost effective manner.
Actions Taken by SA IT.
Supported the business requirements to update and upgrade the fleet of laptops for the school system
Provided support and maintenance on Windows 7-8 desktops
Leveraged prior Dell Kase process and create a more robust roadmap for all systems in the district
Implemented a solution including system center configuration manage 2012 R2 with 6 remote distribution points in the district
Migrated all images, drivers, and applications from Dell Kase systems
Implemented training and support on administrative functions via the SCCM console
Results.
Set Up Comprehensive Support
Solutioned a single pane to support, update, image, and retire workstations in the environment.
