Here’s what they asked of us.
Take over infrastructure management from legacy vendor.
Support operations in their current state while simultaneously developing a plan to modernize the environment.
Support non-standard applications specific to the customer environment such as Epicor and Trackwise.
Create a roadmap to migrate customer to Azure back-up, update network security, implement remote monitoring and management (RMM) and upgrade user laptops.
Actions Taken by SA IT.
Created migration plans for all services installed on the Exchange 2010 environment.
Installed email replication service on the Exchange 2010 server.
Implemented ADFS on premise.
Installed Azure AD Sync service.
Established new file servers.
Installed and configured 3 firewalls.
Eliminated legacy firewall exceptions that posed a security risk.
Provide managed data backup to Microsoft Azure Cloud backup resources.
Retired legacy Windows 2003 servers.
Created multiple SharePoint sites.
Established a support network for overseas offices.
Results.
Successful CMS Migration
Successful Exchange Migration
Migrated from on-premise exchange 2010 to exchange online and Office 365.
Implemented RMM Software
Predictable Schedule
Weekly meetings to review roadmap for environmental changes and upgrades.
IT Assets Managed
Legacy workstations refreshed.
